Simple Express (Pvt) Ltd. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our delivery services.
Information We Collect
Simple Express (Pvt) Ltd. will exercise reasonable care and diligence in delivering your items. However, we explicitly disclaim liability for any loss, damage, or delay arising during the handling and transportation of your parcels. By utilizing our services, you acknowledge and accept that Simple Express (Pvt) Ltd. is not financially or otherwise responsible for any damage, breakage, loss, or deterioration of parcels or contents.
- Personal Information : Including name, contact details, address, email address, and telephone numbers.
- Transactional Information : Details related to parcels, delivery instructions, and payment information.
- Technical Information : IP addresses, browser type, and device information when accessing our website.
How We Use Your Information
Your information is used solely to:
- Provide and manage delivery services.
- Communicate with you regarding orders, inquiries, or service updates.
- Process payments and handle transactions.
- Improve our services and customer experience.
- Conduct marketing activities and quality assurance processes to enhance our offerings.
How We Use Your Information
We do not sell, rent, or otherwise share your personal information with third parties except:
- With service providers assisting in delivery and payment processing.
- When required by law or to protect legal rights.
Data Security
We employ reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Cookies
We may use cookies on our website to enhance user experience and improve service delivery. You may choose to disable cookies through your browser settings.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their individual privacy policies.
Changes to This Privacy Policy
Simple Express (Pvt) Ltd. reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of these changes.
Contact Us
If you have any questions or concerns regarding our Privacy Policy or data handling practices, please contact us through our customer support. Thank you for trusting Simple Express (Pvt) Ltd. with your delivery needs.